Refund & Return policy
RETURNS • EXCHANGES • REFUNDS
Every Cotton India Tribe creation is made with care and intention. We hope it brings joy and beauty into your home. If, for any reason, your experience isn’t as expected, here’s how we can assist you.
- In the same condition as received
- Unworn, unused, unwashed
- Free from stains or damage
- With all original tags intact
To begin a return or exchange, please write to us at admin@cottonindiatribe.com with:
- Your order number
- Details of the item
- Reason for return or exchange
- A clear photo showing the item with tags
If your request is approved, we will share instructions to complete the process. Items sent back without prior approval cannot be accepted.
Please note:
- Items must be returned in their original condition, and within 7 days of delivery.
- Items purchased on sale or at a discounted price are not eligible for returns or exchanges.
- We carefully monitor returns to ensure the process is used fairly.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be credited to your original payment method, typically within 10–15 working days.
Damages & Issues
If you receive an item that is damaged or incorrect, please contact us immediately. We will work diligently to resolve the issue with care and respect.
At Cotton India Tribe, every process is guided by integrity, fairness, and respect for the craft.